Crows Plumbing Service is professional plumbing, heating, and air conditioning company that specializes in residential and commercial services. They provide full-service plumbing repair, installation & maintenance to customers in the Round Rock area. Their HVAC solutions range from basic AC repairs at your home or office to complete system replacements at competitive prices. Crows offer 24/7 emergency service for any type of plumbing problem, which includes clogged drains, water heater problems, and more!
They are proud to be a locally-owned company whose mission is "to serve our clients by providing them with quality workmanship while maintaining total customer satisfaction".
Service Tech, Paul, helped get our water heater back up and running properly! Response time during the holidays was faster than expected, communication was great, informative, and the heater was back up and running in no time! Paul even followed up to make sure everything was still working properly after the weekend and addressed any concerns after the repair.
Our service technician Garret is amazing! He lets us know when he is on his way. Garret is very confident in the job he performs. He always explains what he is doing and makes his time with us very comfortable. He does a thorough clean up when finished and shares his ideas and suggestions easily. Garrett's honesty, patience and integrity make him a blessing to older customers. Also, your dispatcher does an excellent job. He answers questions about scheduling and is quick to solve timing issues. Along with Garret, our dispatcher and Miss Karen in the office, Crow's Plumbing meets all the requirements of a trustworthy company and we recommend them with no doubts!
After trying to DIY it ourselves, we finally resorted to calling a plumber. Our kitchen sink was clogged, and I couldn't run the dishwasher - debilitating for a family of 5. Then, we noticed that our bar sink also didn't drain! I found Crow's Plumbing via Angie's list, and the reviews were good. There were some delays as their plumbers were tied up with their previous jobs, but Brannon communicated these delays well, confirming what worked for our schedule. Junior arrived to save the day. He was conscientious, professional, and amiable. He cleared the kitchen clog, but the bar sink was still having issues where the the bar sink tied into the kitchen line. One surprise was Junior finding *sixteen* paint brushes in the bar sink P trap! This was not causing the clog, but - goodness - sometimes you just don't even know what's down there (We've lived here over seventeen years and, no, we're not painters.) I absolutely will call Crow's again when we have a plumbing issue in the future! And I won't wait so long. They were affordable, and ultimately cost less than all the soft costs we incurred trying to fix it ourselves, eating out, and buying paper plates, etc.
This is the second time I have worked with Crow's Plumbing, both experiences have been fantastic!. Karen took my call and was extremely helpful and personable. She scheduled my job (water heater replacement) the next day and even tried to fit me in to the same day. Paul was assigned to the task. He is extremely knowledgeable and very helpful. He offered advice that allowed me to save a lot of money. The price was fair. I will turn to Crow's Plumbing for all my plumbing needs. I recommend that you do the same!
Today, Paul came to install the new toilet and did a water heater flush. Great service and great company. Very helpful and understanding when I had to reschedule my appointment several times due to other conflicts with the reconstruction from the water leak. Most recent visit, they helped get me in same day. Paul helped with a toilet leak in the upstairs guest bathroom. He presented several options on replacing or rebuilding the toilet and helped with a recommendation for a water remediation company as well. Great service once again from this company and its staff. Previous visit involved adding a leak detector system to the water softener and coming to check the unit after a power outage. Always great service from Jonathan and the Crows Plumbing staff. The front office is very helpful and professional. Jonathan replaced a water softener with a new unit that also has a water filtration system. He spent all day working on making sure the installation was correct and worked. He explained things along the way and answered all my questions. He also said to contact him if I had questions later too. Great service. Would use them again for future plumbing issues.