Crows Plumbing Service is professional plumbing, heating, and air conditioning company that specializes in residential and commercial services. They provide full-service plumbing repair, installation & maintenance to customers in the Round Rock area. Their HVAC solutions range from basic AC repairs at your home or office to complete system replacements at competitive prices. Crows offer 24/7 emergency service for any type of plumbing problem, which includes clogged drains, water heater problems, and more!
They are proud to be a locally-owned company whose mission is "to serve our clients by providing them with quality workmanship while maintaining total customer satisfaction".
Josh You did a wonderful job. I'm very happy that i can now drink my water. I get to save time and money. NO MORE GOING TO BUY WATER. Also have to praise you for a great personality, we need more people like you. Enjoy life.
Crow sent out a technician at the time that was promised. The gentleman who showed up was very professional, courteous, and knowledgeable. However, the price he quoted to fix a little bit of PVC pipe, valve and threaded fitting was $488. I asked if he was serious and how did he get to $488 plus a $39 service call fee for approximately $25 in parts to do a 30 min job. He had no answer and could not/would not provide line item pricing. This is absolutely price gouging and is very distasteful. I paid the $39 service call, thanked him and said I would do I myself. I went to Lowe’s and for $27 got what I needed, then 45 min later the pipe and valve were in place and water back on to the house. The thing about plumbing companies that want to conduct business in this manner will start to lose some business to more reputable companies that take care of the customer at a fair price and not gouge them. Remember, your customers have good memories. Thank you!
Today, Paul came to install the new toilet and did a water heater flush. Great service and great company. Very helpful and understanding when I had to reschedule my appointment several times due to other conflicts with the reconstruction from the water leak. Most recent visit, they helped get me in same day. Paul helped with a toilet leak in the upstairs guest bathroom. He presented several options on replacing or rebuilding the toilet and helped with a recommendation for a water remediation company as well. Great service once again from this company and its staff. Previous visit involved adding a leak detector system to the water softener and coming to check the unit after a power outage. Always great service from Jonathan and the Crows Plumbing staff. The front office is very helpful and professional. Jonathan replaced a water softener with a new unit that also has a water filtration system. He spent all day working on making sure the installation was correct and worked. He explained things along the way and answered all my questions. He also said to contact him if I had questions later too. Great service. Would use them again for future plumbing issues.
Service Tech, Paul, helped get our water heater back up and running properly! Response time during the holidays was faster than expected, communication was great, informative, and the heater was back up and running in no time! Paul even followed up to make sure everything was still working properly after the weekend and addressed any concerns after the repair.
After trying to DIY it ourselves, we finally resorted to calling a plumber. Our kitchen sink was clogged, and I couldn't run the dishwasher - debilitating for a family of 5. Then, we noticed that our bar sink also didn't drain! I found Crow's Plumbing via Angie's list, and the reviews were good. There were some delays as their plumbers were tied up with their previous jobs, but Brannon communicated these delays well, confirming what worked for our schedule. Junior arrived to save the day. He was conscientious, professional, and amiable. He cleared the kitchen clog, but the bar sink was still having issues where the the bar sink tied into the kitchen line. One surprise was Junior finding *sixteen* paint brushes in the bar sink P trap! This was not causing the clog, but - goodness - sometimes you just don't even know what's down there (We've lived here over seventeen years and, no, we're not painters.) I absolutely will call Crow's again when we have a plumbing issue in the future! And I won't wait so long. They were affordable, and ultimately cost less than all the soft costs we incurred trying to fix it ourselves, eating out, and buying paper plates, etc.