Patriot Appliance Repair & HVAC- Find listings for Appliance store/services serving Leander, Cedar Park, and Round Rock Texas, visit Leo's Home Service for listings.
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Patriot Appliance Repair & HVAC- Find listings for Appliance store/services serving Leander, Cedar Park, and Round Rock Texas, visit Leo's Home Service for listings.
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Paul at Patriot Appliance was awesome! My central heating system wasn’t working, and he came out quickly, figured out the problem, and got it fixed in no time. He explained everything in a way I could actually understand and didn’t try to upsell me on anything unnecessary. The price was totally fair, and he got the job done without any hassle. I’m super impressed and would definitely call him again if I need help. Highly recommend!
At the end of Summer, our AC was acting up, rising to 80 degrees every night, though set to 76. I searched for someone with good reviews, and Patriot was the first to come up. He came out, reset our system, and all seemed well. Until that night it was back up to 81/82. A few days later the entire system failed and he came and told us he could fix it temporarily for $3,500, or replace the entire system for nearly $11,000. We opted for the $3,500 to give us time to save up for the bigger fix, and he texted that would give us a one year warranty of functionality. It continued to work during the day, and get back up between 80-85 each night in our home. We repeatedly told Paul our issues and he would come and “fix” it. After 8 or more visits in three weeks each where he did something to fix the problem, he finally told us we’d need to pay another $800 for two new thermostats. We knew at this point it was another guess, and we weren’t willing to pay that out to just guess. We found a different wonderful company who came and diagnosed the real issue within an hour. He fixed the real issue for free, but agreed the system would need to eventually be replaced. This new company quoted us $9,500 for the entire replacement. However the parts from Patriot we paid $3,500 for less than a month before? Absolutely no good to us, and ended up being scrapped. Paul was unable to buy them back or reuse them. Overall, Paul may be an okay enough guy, but it was a complete waste of our money and his time.
Here's a draft for your Google review: --- ⭐️⭐️⭐️⭐️⭐️ I recently had Paul come out to fix my fridge and refrigerator, and I couldn’t be more pleased with the service! Paul was incredibly kind and took the time to ensure he was doing the right job. He kept me informed about when the part would arrive and set realistic expectations from the start, which I really appreciated. His customer service was top-notch, and I felt completely confident in his work. I’ll definitely be using him again in the future, and his magnet is proudly staying on my fridge! Highly recommend! Would you like any adjustments?
Integrity. That’s a word I would use to describe our experience with Paul. He shows up when he says he’s going to show up, he fixes what he says he’s going to fix, & he will guide you in the right direction with his advice without trying to upsell you/rip you off. We have used him twice, & the most recent was a last minute issue and we were in a pinch. Paul came next day and fixed the issue when others could not. I keep his number in my phone and he is our go-to for appliance issues. Integrity. Sometimes hard to come by nowadays, but with Paul at Patriot, that’s what’s you get.
I recently had an exceptional experience with Patriot Appliance & Air Conditioning Repair Service. Paul arrived within an hour of my request, and despite the scorching over 100F heat outside, he did his best to get my AC running again. My unit is older, but Paul was able to figure out a custom solution for it and consulted me on all my options. I was impressed with the great, fast, and reliable service provided during such a difficult time. Highly recommend!