Pioneer Appliance - Find listings for Appliance store/services serving Leander, Cedar Park, and Round Rock Texas, visit Leo's Home Services for listings.
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Pioneer Appliance - Find listings for Appliance store/services serving Leander, Cedar Park, and Round Rock Texas, visit Leo's Home Services for listings.
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If I could give Pioneer Appliance 1000 stars I would. I have never worked with a company who has better customer service and who cares more about their customer than Pioneer! Long story short my fridge has been out of service for a year. Yes...a whole year of walking out to the garage to get necessities. We tried time and time again to fix it with no avail. We went through 3 companies before finding Pioneer. Ann made sure that our fridge was repaired. She sent two incredibly knowledgeable tech’s to the house and never stopped helping us. You guys, I have 6 beautiful ice cubes and icy cold beverages and it hasn’t even been 24 hours since it was repaired ðŸ˜ðŸ˜ðŸ˜ðŸ˜ I’m crying all the happy tears. THANK YOU ANN & PIONEER APPLIANCE TEAM!!! 💜 if anything ever happens to another one of my appliances I am not going to worry whatsoever. I’ll just call amazing Ann & her phenomenal team!
Very knowledgeable about their appliance business. One of the owners answered my call and was amazingly friendly and knowledgeable about an issue I was having with a washing machine. In fact, she was happy to share her repair knowledge and did not need them to come on site for repairing the machine. We got the washing machine working from her instructions from our phone call. I can't wait to do business again with Pioneer Appliance.
These people know what they are doing. We bought a used washer and dryer, at Pioneer, at an excellent price. The staff is very well versed in Appliances. I will definitely go back if I need a new or used appliance or for maintenance on my existing ones. Thanks Pioneer, America needs more small businesses like you.
Wow I'm impressed! Had them repair our washing machine. At first they thought our pump had gone out but turned out to be something very minor. They could have easily charged us for a part we didn't need and we would have never known. So honest! Highly recommend!
I was so happy to have found this place. They were friendly and easy to work with however we had issues with our fridge from day 1. They honored them over 3 visits and 3 weeks until I was told we needed run a separate circuit for it to work properly. Between their three repairs and my needing an electrician to come look the warranty period expired. After my electrician said this was an issue with the fridge, they sent their repair man out to look at it. He agreed the fridge had a short in it. Now they will not honor the repair and will not replace it. I hate leaving reviews like this, I am happy to remove it when / if they decide to honor their product. Claiming outside of warranty while repairs are being made is not how any company should handle customers. So I have canceled the charge on my card, I have the fridge in my garage they can pick it up if they want.